About our eSIM
eSIM delivery
You'll receive two emails: an order confirmation, followed by a second email with your eSIM QR code(s).
Data validity
All eSIM data packages are valid for 30 days (validity period). We have recommended data packages above based on your trip duration.
eSIM expiry
The eSIM for the destination stays active for 1 year from last use. As long as you top-up within the year, it will extend for another year.
Top-up
Looking for more data on your existing eSIM? Login to your Account (My eSIMs) & select from Top-up options available for your eSIM.
High speed Data
High speed reliable mobile data on 5G network (4G network where 5G is unavailable). No throttling or data speed limiting.
Mobile hotspot
Use mobile hotspot without any data or speed limits. Share the mobile data package with your friends and family.
How to get started?
1
Check if your device is eSIM compatible
Apple, Google, and Samsung have offered eSIM-enabled devices since 2018, 2019, and 2020, respectively. Your device is likely eSIM compatible, but you can confirm it here.
Check device compatibility
2
Buy and download eSIM before your travel
After placing your order, you will receive a QR code via email. Simply scan it to download the eSIM to your device. The eSIM will activate only in your destination country when you enable it.
Setup instructions
3
Arrived at destination? Enable eSIM now
Activate your ConnectedYou eSIM and enable data roaming upon arrival at your destination. Data validity starts only when the eSIM connects in the destination country.
How to enable and use eSIMNeed help?
Talk to us
Click the "Chat icon" at the bottom-right of this page or send us an email at uber@connectedyou.io