Have your ConnectedYou travel eSIM installed on your device and yet facing trouble to use the data?

As you reach your destination country, make sure you turn ON the ConnectedYou eSIM, mobile data & data roaming.

Apple (iOS) Devices

Go to

  • Settings → Mobile Service → ConnectedYou travel eSIM → Turn ON the Line
  • Mobile Service → ConnectedYou travel eSIM → Data Roaming ON

Android Devices

Step 1:

Go to: Settings → Connections → SIM manager → Mobile data → Turn ON ConnectedYou travel eSIM & Mobile data

Step 2:

Go to: Settings → Mobile networks → Data Roaming ON